Ethics of Automotive Repair in Troy
March 12, 2023
We're going to be talking about the ethics of automotive repair. It seems like news outlets really like hit-and-run reporting; they hit everyone from groceries stores to retail to physicians. And the Troy automotive service and repair industry hasn't been given a pass either.Unfortunately, every ... More
Questions to Ask Your Troy Service Advisor
February 19, 2023
We find that a lot of Troy drivers are a little tentative when they talk with their automotive advisors. They want to ask questions but don't want to be embarrassed or seem pushy. Vehicles are very complicated and there's more to know about them than most of us have the time to learn. Maybe it's ... More
On Board Diagnostics for Your vehicle
January 8, 2022
Today we're going to talk about on-board diagnostics and the questions we hear from folks around Troy, Michigan, who need answers about diagnostic services. They want to know what diagnostics are, what's involved and what the benefits are. They really want to understand the value of diagnostic sc... More
Service Center Standard and Procedures
March 7, 2021
All Michigan pilots have checklists for every aspect of flying. They always use their checklists even if they only have two steps on them. They do this simply because a checklist is a great way to not forget steps. It is also how they can assure a predictable outcome. That is why Troy automotiv... More
How Does Tuffy Tire & Auto Service Troy Know What to Recommend?
January 10, 2021
When you drop your vehicle off at Tuffy Tire & Auto Service Troy in Troy, they don't just poke around under your hood looking for stuff to do. Tuffy Tire & Auto Service Troy professionals have lists and procedures they follow for different types of service. First of all, your Troy service center ... More
What Troy Customers like About Us at Tuffy Tire & Auto Service Troy
July 19, 2020
A big part of the service we provide at Tuffy Tire & Auto Service Troy for our Troy customers is education. We want you to feel confident with your service decisions. And we're always open to questions from our valued Troy area customers. Even though we try to be proactive in our Tuffy Tire & Aut... More
Speak Up: Talking with Your Tuffy Tire & Auto Service Troy Service Advisor
March 1, 2020
About 80% of the vehicles on Troy roads today are behind on their preventive maintenance schedules. That translates to about 160 million vehicles in the United States that aren't performing as well as they could be - thousands right here in Michigan. Some of the maintenance issues are minor. Othe... More
What You Need to Know from Your Tuffy Tire & Auto Service Troy Service Advisor
December 8, 2019
Troy drivers may feel intimidated when they take their vehicles to a service center. They have questions but aren't sure how to ask. They don't want to feel embarrassed about their lack of knowledge. They don't want to make the service technician feel that they don't trust him.If your service ad... More
Troy Customer Detective Work
October 13, 2019
One might say the most challenging part of being an automotive service technician at Tuffy Tire & Auto Service Troy is diagnosing a problem before it can be fixed.Cars are made up of a bunch of complex systems. There usually could be a number of reasons for any given symptom. So, it's challenging... More
Service Center Standard and Procedures
November 26, 2015
All Michigan pilots have checklists for every aspect of flying. They always use their checklists even if they only have two steps on them. They do this simply because a checklist is a great way to not forget vital steps. It is also how they can assure a predictable outcome. That is wh... More